As the year begins anew, it is a time for us to reflect upon 2009 and our accomplishments. New York has become even more vibrant and thriving than ever, and we are fortunate to enjoy its charismatic nature moving into 2010.

Beyond the financial goals that every hotelier accepts as part of its mission, our team members feel a duty to surpass the legacy this hotel has developed. There is an emotional component for us and, we hope, for our guests that is perhaps unique to The Waldorf and precious few others in the hotel industry.  It is our responsibility is to ensure we shepherd our guests through a stay which further strengthens their enjoyment and the nature of what The Waldorf means. We enjoy the challenge and look forward to meeting it this year.

Thomas M. Long, Director of Rooms